Privacy policy

Effective Date: 02/05/2026
Welcome to buyberry.in We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe, or contact us, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Payment details (processed securely through payment gateways)
Order history

Automatically Collected Information

When you browse our site, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on site
Referral source

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order updates and notifications
Improve our website, products, and services
Prevent fraud and unauthorized activity
Comply with legal obligations
Send promotional emails/SMS (only where permitted)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your shopping experience.

Cookies help us:

Remember cart items
Save preferences
Analyze website traffic
Improve site performance
Personalize content and offers

You can disable cookies through your browser settings, but some features of the website may not function properly.

4. Third-Party Services

We may share necessary information with trusted third-party service providers, including:

Payment gateways
Shipping and logistics partners
Website analytics providers
Marketing and advertising platforms
Customer support tools

These third parties are only given the information necessary to perform their services and are expected to protect your data.

Examples may include:

Shopify
Razorpay / PayU / Stripe
Google Analytics
Meta Ads

5. Payment Security

We do not store your full debit/credit card details on our servers. Payments are securely processed by certified third-party payment providers using encrypted technology.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from:

Unauthorized access
Misuse
Loss
Alteration
Disclosure

However, no online system can guarantee absolute security.

7. Customer Rights

Subject to applicable Indian laws, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your information
Withdraw marketing consent
Ask how your data is used

To exercise these rights, contact us using the details below.

8. Data Retention

We retain your information only as long as necessary for:

Order fulfillment
Legal compliance
Accounting/tax purposes
Customer support
Fraud prevention

9. Children’s Privacy

Our website is not intended for individuals under the age of 18 without parental supervision. We do not knowingly collect personal information from children.