Shipping policy
Effective Date: 2nd May 2026
Thank you for shopping with Buyberry. We aim to deliver your orders quickly, safely, and smoothly. Please review our shipping policy below.
1. Shipping Methods Available
We currently offer the following shipping options, depending on your location and product availability:
- Standard Shipping
- Express Shipping (where available)
- Cash on Delivery (COD) on eligible orders/locations
Shipping partners may vary based on delivery area.
2. Order Processing Time
All orders are processed within 2-3 Business Days after successful payment confirmation.
- Orders placed on weekends or public holidays may be processed on the next business day.
- During high-demand periods, processing times may be slightly longer.
3. Delivery Timeframes
Estimated delivery times after dispatch:
- Metro Cities: 3-5 Business Days
- Other Cities/Towns: 4-7 Business Days
- Remote Areas: 5-10 Business Days
Delivery timelines are estimates and may vary depending on courier operations and location.
4. Shipping Costs
Shipping charges are calculated at checkout based on your location, order value, and selected shipping method.
- Standard Shipping: ₹49
- Express Shipping: ₹99
- Free Shipping may be available on selected products or minimum order values.
Any applicable shipping charges will be clearly shown before payment.
5. Tracking Information
Once your order has been shipped, you will receive tracking details via:
- SMS (if applicable)
- Order account page (if available)
Please allow up to 24 hours for tracking updates to appear.
6. Delivery Issues and Delays
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Public holidays
- Courier partner delays
- Incorrect shipping address
- High order volume
- Unforeseen operational issues
If your order is significantly delayed, please contact us at - support@buyberry.in
7. Incorrect Address / Failed Delivery
Customers are responsible for entering the correct shipping address.
If an order is returned due to:
- Wrong address
- Incomplete address
- Customer unavailable repeatedly
Additional re-shipping charges may apply.
8. Damaged Packages
If your package arrives visibly damaged:
- Take photos before opening
- Contact us within 24 hours of delivery
- Share order number and issue details
We will review and assist accordingly.
9. International Shipping
Currently not available
If available:
- Delivery timelines vary by country
- Customs duties/taxes may apply and are the customer’s responsibility
- International delays may occur beyond our control
10. Contact Us
For shipping-related questions, please contact:
Buyberry,
Email: support@buyberry.in
Website: buyberry.in